Privacy Policy

Last updated: 1/28/2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, password)
  • Workspace and team information
  • Order and customer data you enter
  • Files and assets you upload
  • Payment information (processed by Stripe)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve the Service

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • With service providers who assist in operating the Service
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your data. All data is encrypted in transit and at rest. We use industry-standard security practices and regularly review our security measures.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting support.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how the Service is used. You can control cookies through your browser settings.

8. Third-Party Services

The Service integrates with third-party services (such as Stripe for payments). These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect information from children under 16.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@shopops.app.